Each local radio station in the UK is regulated by statute. The broadcasting regulator is Ofcom, which awards licences and regulates content in accordance with the broadcasting code which can be viewed at www.ofcom.org.uk
These requirements are set out in the station 'format'. This public file contains details of elements Ofcom regulate over, such as music and local news. It is intended to give you a better understanding of our output and what we are doing for the community we serve. Any comments on the public file can be made to the radio station or to Ofcom.
Quay West 102.4fm is the local independent radio station for West Somerset, broadcasting on 102.4fm.
We can be contacted at:
Quay West 102.4, Royal Clarence House, Bridgwater, Somerset TA6 5WE
Phone: 01278 727701
Quay West 102.4 provides on-the-hour news bulletins including local news during weekday daytime programmes.
National news will feature at other times.
Sport news is also part of our output and will be included on merit.
We broadcast regular local traffic and travel information throughout each weekday.
Please see our schedule pages on the web site.
We are required to provide 7 hours per day locally made programmes. Made locally refers to programmes produced in Somerset. Sometimes it is necessary to pre-record (sometimes called automation) programmes on the station.
We support many local and national charities, the precise beneficiaries varying according to need and circumstance. We also broadcast regular local What's On information, providing free publicity to charitable or non profit-making local events and organisations.
The music is mainly a spread of soft Adult Contemporary from the 60’s through to present day. Current chart hits will never make up more than 50% of the music output.
The station format states formally the programme elements as published by Ofcom. You can read or download it from Ofcom via its website: www.ofcom.org.uk.
If you have any complaint about the radio station, for example, something you have heard in an advertisement or news story - in the first instance you are asked to contact the radio station.
If you are not satisfied with the response you can contact Ofcom (the industry regulator) on 020 7981 3040 or via their website: www.ofcom.org.uk.